We Ensure a Successful Passenger Experience
Are Your Passengers
Fully Satisfied?
Your job is to transport people. Ours is to facilitate and enhance their experience with personalized passenger services that guarantee a high level of satisfaction. We are there, every step of the way.
We Offer a High-Quality Passenger Experience
"Bonjour / Hi, can I help you?" Our agents, who speak over 15 languages ( French, English, Spanish, Arabic, Portuguese, Chinese...), know how to recognize passengers looking for information, greet them, guide them, provide support at a self-service kiosk, or simply be available to answer their questions. Whatever the situation, we are there!
We Assist People with Reduced Mobility (PRM)
At all times, the mission of our PRM agents, trained in accordance with legal standards, is to facilitate accessibility and travel for passengers in transportation. An arm to guide, a hand to help, a smile to comfort. We are there for them!
We Manage Baggage to Ensure It Reaches Its Destination
Priority No. 1 for our agents: regardless of size or shape, all baggage must arrive at its destination. Surfing in Hawaii without a board or swimsuit, skiing in Whistler without skis or a snow suit, or showing up at an event without the materials to dress your booth—these things should never happen! We are there to prevent this from happening!
We Take Care of Your Cabin Maintenance
The action never stops in transit! Every day, hundreds, if not thousands, of people use your transportation services. Where hands touch, we clean. Where heads rest and feet settle, we clean. To maintain a healthy and hygienic environment, we are here!
We Make Your Aircraft Shine
Every day, your planes fly thousands of kilometers, battling the elements. Where the wings cut through the air, we clean. Where the fuselage shines, we clean. So that your planes are always spotless and ready to fly, we're there!
