PASSENGER EXPERIENCE SERVICES
At OPS, we deliver on expectations
Whether by air or ground, from arrival to boarding and beyond, keeping the passenger experience at its best is OPS’ top priority. Our high-quality services are provided throughout their journey with safety, simplicity and peace of mind, leaving a memorable and lasting impression!
Our services make a difference
Our services are available throughout the traveler’s journey. Whether at the airport, train station, bus station or port, we are attentive, receptive and ensure common objectives are met as the passenger experience is our core focus!
Our convivial and experienced staff members are present, welcoming and ready to support passengers throughout their journey by providing personalized guidance and specialized assistance making every step of their travel a smooth, seamless and pleasing experience. Our teams provide a personal and human touch that passengers will appreciate in this fast-paced, digitalized era.
SIGNALING AND SECURITY SERVICES
We provide a safe and secure environment by applying protective measures, offering guidance and ensuring that the passenger’s desired mode of transportation is well-oriented with clear and concise directions throughout the passenger journey. OPS’ customer-focused approach puts the traveler at ease and delivers on dependability.
CABIN CARE SERVICES
Passengers can travel confidently with OPS’ meticulous and thorough cabin care services. Our trained specialists ensure detailed grooming of cabins thus elevating the passenger experience and environment while positively impacting their decision to select your services for future travel.
New Office, Better Operational Flexibility
Opening of a new office at the Montreal-Trudeau International Airport
At OPS, maintaining a close relationship with our clients, in order to offer them the highest quality services, is at the heart of our ambitions. This new location will give us the opportunity to expand the scope of our offerings to meet the most demanding needs of our clients. The realization of this project marks an important step in our growth. One thing is certain: the OPS journey has only just begun!
Be part of the journey and join the adventure
Become an OPS team member and make a difference in the passenger experience!
We are very appreciative of your interest in our company as we are always looking for passionate individuals to accompany us in our mission.